1. Overview

We want you to be happy with your shopping experience at Tigerany. If you need to return or exchange an item, please don't hesitate to contact us. We are committed to providing you with an easy and hassle-free return process.

2. Return Period

You may return any unused items within 30 days of receiving your order.

3. Items That Cannot Be Returned

The following items cannot be returned:

  • Used items
  • Custom-made items
  • Final sale items
  • Items missing original packaging or tags

4. How to Return

To return an item, please follow these steps:

  1. Contact our customer service team and let them know which items you would like to return and the reason for your return.
  2. We will issue you a return authorization number and return instructions.
  3. Please return the items to us and make sure they are adequately packaged.
  4. We will process your refund within 3-5 business days of receiving your return.

5. Refunds

Your refund will be issued using your original payment method. If you paid by gift card, you will receive a new gift card for the value of your return.

6. Shipping Costs

You are responsible for the shipping costs of your return.

7. Exchanges

If you would like to exchange an item, please follow the return process to return your original item and then place a new order for the item you want.

8. Contact Us

If you have any questions about our return policy, please get in touch with our customer service team.

You can reach us by email at info@tigerany.com.

9. Other Terms

We reserve the right to change this return policy at any time. We will notify you by posting the updated return policy on this page.

10. Effective Date

This return policy is effective as of May 4, 2024.

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